Terms of Service
Effective: June 23, 2026 Last updated: June 23, 2026
These Terms of Service (the “Terms”) form a binding agreement between Dizblanc LLC, a Wyoming limited liability company (“Dizblanc LLC”, “we”, “us”, or “Muzan”), and the restaurant, business, or person that creates an account or uses Muzan (“you” or the “Customer”). By creating an account, subscribing to a plan, or otherwise using the service, you agree to these Terms, which include a binding arbitration clause and class-action waiver in Section 19.
1. Agreement and acceptance
These Terms govern your access to and use of Muzan, including the management dashboard and the public digital menus published through it (together, the “Service”). They incorporate by reference our Privacy Policy, Cookie Policy, Acceptable Use Policy, Data Processing Agreement, and Refunds & Cancellation policy.
If you enter into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, in which case “you” and “Customer” refer to that entity. If you do not agree, do not use the Service.
2. Definitions
- “Account” — the registered account through which the Customer accesses the dashboard.
- “Content” — the menus, dishes, descriptions, prices, images, and other materials the Customer uploads or configures.
- “Public Menu” — the customer-facing digital menu that diners open by scanning a QR code.
- “Diner” — an end user who views a Public Menu.
- “Subscription” — a paid plan (for example, Pro) billed on a recurring basis.
- “Plans page” — the pricing page describing current plans, limits, and fees.
3. The Service
Muzan lets restaurants create, manage, and publish digital menus accessible via a QR code, with a management dashboard for the Customer and a Public Menu that diners open with no app to install.
We may update, improve, or modify the Service. If we materially reduce or discontinue a core feature, we will give reasonable prior notice by email or in the dashboard.
4. Eligibility and accounts
The Service is intended for businesses and professionals. You must be at least 18 years old and able to form a binding contract. The Service is not directed to minors, and the Public Menu is a general-audience menu, not a service aimed at children.
You must provide accurate, current information when registering and keep it up to date. You are responsible for safeguarding your credentials and for all activity under your Account, and must notify us promptly of any unauthorized use.
5. Team members and roles
You may invite team members and assign them roles with different permission levels. You are responsible for your team members’ access and actions, for assigning appropriate roles, and for promptly revoking access when it is no longer needed.
6. Plans, pricing, billing, and taxes
We offer a free plan (Free) and paid plans (Pro), with the features, usage limits, and prices shown on the Plans page. Paid plans are billed in advance on a recurring basis (monthly or annually) and renew automatically for successive periods unless cancelled before the renewal date.
Payments are processed by our payment processor, Stripe; by subscribing you also agree to Stripe’s applicable terms. You authorize us and Stripe to charge your payment method for the Subscription and any applicable usage-based or overage fees described on the Plans page.
Prices are exclusive of taxes; you are responsible for any applicable taxes, which will be added where required. We may change prices or introduce new fees; changes apply from your next billing period after reasonable notice. Cancellations and refunds are governed by our Refunds & Cancellation policy.
7. Free plan
The Free plan is provided at no charge within the limits stated on the Plans page. We may change the Free plan’s limits or availability with reasonable notice. Fair use applies: we may act against use that imposes a disproportionate load or attempts to circumvent plan limits.
8. Your content and license
As between the parties, you retain all rights to your Content. You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, adapt (for formatting and display), and publish your Content solely to operate and provide the Service, including publishing it on your Public Menu.
You represent that you own or have the necessary rights to your Content and that it does not infringe third-party rights or violate any law. You are solely responsible for its accuracy and legality, including prices, availability, allergen and ingredient information, and any age-restricted or regulated items (for example, alcoholic beverages).
We may remove or disable Content that we reasonably believe violates these Terms, the Acceptable Use Policy, or applicable law.
9. Acceptable use
Your use of the Service is subject to our Acceptable Use Policy, which is incorporated into these Terms. You must not use the Service unlawfully or abusively, or in a way that compromises the security, integrity, or availability of the Service or the rights of others.
10. Our intellectual property and feedback
Muzan, including its software, design, look and feel, trademarks, and documentation, is owned by Dizblanc LLC or its licensors and protected by intellectual-property laws. Except for the limited right to use the Service under these Terms, no rights are granted to you.
If you send us feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use them to improve the Service, without obligation to you.
11. Privacy and data protection
Our processing of personal data is described in our Privacy Policy. Where we process personal data on your behalf (for example, data associated with your menus or your diners), we act as a processor under our Data Processing Agreement (DPA), which forms part of these Terms.
12. Third-party services
The Service relies on third-party providers, including payment processing, hosting, storage, and email delivery (see our Subprocessors page). Your use of certain features may be subject to those providers’ terms. We are not responsible for the acts or omissions of third parties, without prejudice to our obligations as a controller or processor under applicable data-protection law.
13. Service availability and changes
We aim to keep the Service available and reliable, as further described in our Service Level Agreement, but the Service is provided without an uptime guarantee unless agreed in writing. We may perform maintenance and may temporarily suspend the Service where necessary for security or operational reasons.
14. Beta and preview features
We may offer features identified as beta, preview, or experimental. These are provided “as is”, may be changed or withdrawn at any time, and are excluded from any availability or support commitments.
15. Warranties and disclaimers
To the maximum extent permitted by law, the Service is provided “as is” and “as available”, and we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, or that it will meet your requirements.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you; mandatory consumer guarantees are not affected.
16. Limitation of liability
To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, goodwill, or data, arising out of or relating to the Service or these Terms, even if advised of the possibility.
Our total aggregate liability arising out of or relating to the Service or these Terms will not exceed the amounts you paid to us for the Service in the twelve (12) months immediately before the event giving rise to the claim. These limitations do not apply to liability that cannot be excluded or limited under applicable law, including, where applicable, mandatory consumer rights.
17. Indemnification
You will defend, indemnify, and hold harmless Dizblanc LLC and its officers, employees, and agents from and against third-party claims, damages, and reasonable expenses (including legal fees) arising from your Content, your use of the Service, or your breach of these Terms or applicable law.
18. Term, suspension, and termination
These Terms apply while you use the Service. You may cancel your Account or Subscription at any time as described in the Refunds & Cancellation policy. We may suspend or terminate your access if you materially breach these Terms, fail to pay, or if your use poses a security, legal, or operational risk; where practicable we will give notice and an opportunity to cure.
On termination, your right to use the Service ends. You may export your Content for a reasonable period beforehand or promptly after, and we will delete or anonymize Account and Content data within 90 days of termination, except where retention is required by law or for the establishment or defense of legal claims.
19. Dispute resolution and binding arbitration
19.1 Informal resolution first
Before starting a formal proceeding, you agree to contact us at support@muzan.app and describe the dispute so we can try to resolve it informally. We will attempt to resolve it within 30 days of receipt.
19.2 Binding arbitration
If we cannot resolve the dispute informally, you and we agree that any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The seat of arbitration is Wyoming, USA, the language is English, and judgment on the award may be entered in any court of competent jurisdiction.
19.3 Class-action waiver
Disputes will be conducted only on an individual basis and not as a class, collective, consolidated, or representative action.
19.4 Exceptions
Either party may bring an individual claim in small-claims court, and either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual-property or confidentiality rights.
19.5 30-day opt-out
You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing support@muzan.app with your account details and a clear statement that you opt out. Opting out does not affect the other provisions of these Terms.
19.6 Consumers
If you use the Service as a consumer, nothing in this Section removes mandatory rights you have under the law of your country of residence, including any right to bring proceedings in your local courts or protections that cannot be waived by agreement. Where such law applies, this Section applies only to the extent permitted by it.
20. Governing law
These Terms are governed by the laws of the State of Wyoming, USA, excluding its conflict-of-laws rules and the UN Convention on Contracts for the International Sale of Goods. This does not deprive consumers of the mandatory protections of the law of their country of residence.
21. Changes to these Terms
We may update these Terms from time to time. If changes are material, we will give reasonable advance notice by email or in the dashboard. Changes take effect on the stated effective date, and your continued use of the Service after that date constitutes acceptance. If you do not agree, you must stop using the Service before the changes take effect.
22. General
- Assignment: you may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
- Entire agreement: these Terms and the documents they incorporate are the entire agreement between the parties on this subject.
- Severability: if a provision is held unenforceable, the rest remains in effect.
- No waiver: failure to enforce a provision is not a waiver of it.
- Force majeure: neither party is liable for delays or failures caused by events beyond its reasonable control.
- Notices: we may give notices by email or through the dashboard.
23. Contact
Questions about these Terms: support@muzan.app.